Frequently asked questions

Once you’ve submitted your contact information, Shelley will be in touch within 1–3 business days. From there, you can choose what feels most comfortable: we can set up a quick phone call to chat through your career goals and resume strategy, or you can skip the call and complete a simple questionnaire that covers the same details at your own pace.

After your initial call is complete and all of the necessary data is received, your drafts are normally delivered within 5-7 business days. While other services flip resumes in 1-2 days, Keystone Career Services only provides customized resumes that are built from scratch. No resume mill or copy and paste methods are used, hence the additional time.

Keystone Career Services has successfully supported job candidates in a variety of fields, including engineering, IT, nursing, marketing, communications, product management, project management, HR, entertainment, creative, automotive, administrative, C-suite, and more. You name it, Shelley has probably written for it!

Absolutely! Just reach out via the Contact page, and we can send you some examples of the formatting that Shelley has used in the past.

While Applicant Tracking Systems (ATS) often struggle with certain design-oriented formats, Shelley is known for creating ATS-friendly documents that still have some of the modern and fun elements we are now seeing on social media. She is always up for the challenge of creating the resume of your dreams while also getting you past that pesky ATS software.

Absolutely! Just submit your information through the Contact page, and we can get a customized quote for services to you based on your needs. Feel free to also check out the Resume Critique package, which might just be what you are looking for!

Shelley has the well-rounded experience to take your resume to the next level. By leveraging 10+ years of HR/recruiting experience and the thousands of resumes and cover letters she has written, she creates documents that not only get you past ATS software, but also position you as the top candidate for your target role. All work is completed in-house and tailored to your specific needs.